Malware has become the new virus for businesses in the IT world. Malware is a generic name for any software program designed to ruin or interfere with a computer’s performance. Once installed on a machine, malware can wreak havoc on the performance and can even cause a computer to crash entirely. It may seem difficult to get rid of malware, but the truth is there are many effective techniques and methods for malware to be removed from a computer. Some forms of malware are so malicious that they can harm a computer beyond repair, making it impossible for the operating system to run.
Many companies have started to use malware to protect themselves from external threats, but many IT departments and small businesses have yet to realize the full extent of this threat. Before this realization, many companies had to spend valuable time, money, and resources to defend themselves against hackers and malware programs. Today, malware has grown to an extent where it can be used to protect companies at all levels, including their smallest, most hidden IT teams. For those who aren’t yet familiar with this term, here’s a closer look:
Managed Services. When a company uses a managed service level agreement (SLA) with a vendor, this term refers to a legally binding contract between the company and the vendor. This contract usually comes into effect once the software is purchased and deployed but can be extended if the company needs additional support after purchase or during upgrades. For instance, when a large cloud vendor such as AWS, IBM, or Google develops and releases a new program, they might enter into an SLA with the developer. The developer agrees to support the program 100 percent through the end of its life cycle, or until the program is “obsolescence eligible,” which means it can no longer perform the functions that caused the company to pay the high costs in the first place.
Managed Services also allows for flexibility.
Some providers require monthly expenditures to remain on top of their managed services, while others only charge for time spent on maintenance. While some IT pros might balk at the idea of spending more money on managed services, some see it as a way to avoid hiring additional staff to handle the tasks once handled by the staff.
Infrastructure Support Services. When using a managed service provider, the company agrees to pay a monthly fee for Infrastructure Support Services (IS Services). The purpose of this is to provide IT professionals with assistance when the company isn’t able to solve problems on its own. Managed infrastructure support services can include a number of different tasks, from installations and repairs to upgrading applications and database security. Many providers also offer software and hardware upgrades as needed as well as data deduplication.
When it comes to defending against malware and other harmful computer programs, a managed service provider is the obvious choice. In fact, nearly every large corporation uses a managed firewall within their networks to prevent outsiders from gaining access to private information. However, not all managed firewalls are created equal. A high-quality third-party firewall will have many features including intrusion detection, monitoring and reporting and provide comprehensive protection against malware, web exploits, viruses and other potential threats.
Data Analytics. Another key factor when choosing a managed cloud infrastructure provider is whether or not they offer data analytics as part of their service. Many managed cloud infrastructure providers include an application called Big Brother. This malware prevention utility will scan computers for any malicious software that is running on them, but it doesn’t stop there. It will report to the IT manager any changes made in the network and will upload the findings into a centralized location. The information gathered by the Big Brother program is used to help IT departments to determine what to do in the event of a successful malware attack.
Data Recovery Point. The last thing to consider before signing up for a managed cloud infrastructure provider is whether or not the provider offers recovery points in case of a major disaster struck.
- Some malware may not have any negative effect on a business’s data, but other applications may use the information stored in a data center to send out phishing emails or other forms of malware.
- If the business owner detects that their data has been compromised, they may need a way to restore their data in the event that the entire system goes down for good.
- With a provider that offers recovery points, IT administrators can rest easy knowing that if a disaster does strike, their company is protected.